| Customization: | Available |
|---|---|
| After-sales Service: | 1 Year |
| Warranty: | 18 Month |
|
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FAQ
Q1.Canl have a sample order ?
A: Yes, we welcome sample order to test and check quality.
Q2.What about the lead time?
A:Sample needs 7-10days, mass production time needs 3-4 weeks .
Q3. How to proceed an order?
A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal orderFourthly We arrange the production.
Q4.ls it OK to print my logo on sauna product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q5: Do you offer guarantee for the products?
A: Yes, we offer 18months warranty to our products.
Q6: How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new spare parts with new order if it need to be
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